Add the Chrome Remote Desktop add-on to Chrome on both computers.Ĥ. Chrome Remote Desktop can run on Windows Vista, Windows 7, and now Windows 8, as well as Linux and any OS X 10.6 and above.ģ. If your tech-challenged relative remains suspicious of all “Internets” that aren’t Internet Explorer, you can always change the desktop shortcut to the IE icon to keep them reassured (not that we endorse such nefarious methods!).Ģ. Make sure Chrome is the default browser on both machines. How to Use Chrome Remote Desktop as Tech Supportġ. Highlights include copy-and-paste abilities between the two machines, as well as a live audio feed (in Windows only) for sharing music, conference calls, or the latest video of a cat learning to play the clarinet. We covered the original beta release of Chrome Remote Desktop more than a year ago, and now that Google has ironed out the tool’s quirks and beefed up its features, we’ve got to say that the extension looks pretty promising. ![]() Google tries to scare Edge users away from installing Chrome extensions Update Google Chrome now to protect yourself from these severe vulnerabilities Update Google Chrome now to protect yourself from an urgent security bug Still, most families have a few bewildered Luddites that could be spared hours of frustration with the aid of a remote connection. That being said, we feel the need to point out that there are plenty of moms and dads out there – as well as grandparents – that are total digital pros. ![]() Google project manager Stephen Konig said earlier this week in a blog post that the add-on will “make you the family hero,” empowering you to fix your parents’ computer woes with a few clicks of the mouse. Instead of presenting Chrome Remote Desktop as a networking tool for high-powered tech corporations, Google’s envisioning it as a means to bring relatives closer together. Yet what seems most innovative about this tool is not its capabilities, but its marketing. This simple, free browser extension enables users to connect remotely to other computers. If the test fails, ensure to write down the error code and validation code, and contact Dell Technical Support.Earlier this week, Google announced that its remote desktop extension, Chrome Remote Desktop, had graduated out of beta.If the test passes, go to the next step.Follow the on-screen prompts and respond appropriately to complete the diagnostics.Use the arrow keys to select Diagnostics and press the Enter key.When the Dell logo appears, press the F12 key to enter the One-time Boot Menu.Running Dell SupportAssist Preboot System Assessment or enhanced Preboot System Assessment (Dell PSA or ePSA) If the computer can boot into Windows and has an active Internet connection, run a hardware diagnostic test on the sound or audio card using Dell SupportAssist. Running hardware-diagnostic test using Dell SupportAssist Dell offers both integrated and online diagnostics. To determine if your Dell computer is experiencing a hardware problem, it is recommended that you first run a hardware diagnostic test. Running a hardware diagnostic test can help you identify hardware-related problems and provide you with troubleshooting steps to help resolve the issue. If the audio playback issue persists, go to the next step. Under Hardware and Sound, click Troubleshoot audio playback.Under System and Security, click Find and fix problems. ![]() Right-click Start, and then select Control Panel.How to run the Windows Sound Troubleshooter in Microsoft Windows 8.1 or 8? Click Playing Audio and then click Run the troubleshooter.Click Update & Security and select Troubleshoot.Click Start, and then select Settings (gear icon).How to run the Windows Sound Troubleshooter in Microsoft Windows 10? Follow the on-screen instructions to complete the troubleshooting process.Select Output devices or Input devices next to Troubleshoot common sound problems.Go to Start > Settings > Sound (gear icon).How to run the Windows Sound Troubleshooter in Microsoft Windows 11? Windows Troubleshooters are built into the Control Panel in Windows 11, Windows 10, Windows 8.1, or Windows 8. Although Windows Troubleshooter cannot fix hardware problems, they are a great place to start if you encounter a problem with the computer. Microsoft Windows includes various troubleshooters that are designed to quickly diagnose and automatically resolve many personal computer problems.
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